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Built for TikTok Shop
Automate buyer messages with an AI agent that knows your products, orders, and policies. Respond instantly, 24/7, in any language.
< 5s
Average response time
24/7
Always-on support
$23.4B
TikTok Shop US market (2026)
How it works
One-click OAuth authorization. We sync your product catalog, orders, and shop info automatically — no API keys, no code.
Set your brand tone, upload FAQs and policies, configure business hours. The AI learns your store in minutes.
Every incoming TikTok buyer message gets an instant, accurate AI response. Complex issues auto-escalate to your team.
Installation guide
The opportunity
48%
Year-over-year growth in TikTok Shop US sales
2-4 hrs/day
Time sellers spend replying to buyer messages manually
70%+
Questions AI can resolve without human intervention
First mover
Only 2-3 competitors in AI chat for TikTok Shop
Features
Plugs directly into TikTok's buyer-seller messaging. No external widget — buyers get instant replies right where they're shopping.
AI searches your synced catalog to answer questions about sizing, pricing, availability, and product details in real time.
Buyers ask "where's my order?" and get instant answers. AI looks up order status, tracking numbers, and delivery estimates automatically.
Handle post-purchase issues without leaving the dashboard. Process refunds and cancellations with built-in idempotency protection.
Sentiment analysis detects frustrated buyers. Complex issues route to human agents with full conversation context attached.
AI responds in the buyer's language automatically. Serve international customers across all TikTok Shop markets.
Never worry about expired credentials. Background jobs automatically refresh TikTok API tokens with exponential backoff and failure alerts.
Manage TikTok, Shopify, WooCommerce, email, WhatsApp, and SMS conversations in one inbox. One tool for all your channels.
Track response times, resolution rates, conversation volume, and customer satisfaction. See exactly how AI impacts your support costs.
Compare
FAQ
Through TikTok's official OAuth flow. Click "Connect", authorize the app, and your products and orders sync automatically. No API keys to copy.
Yes. We sync your full product catalog and order history so the AI gives accurate, real-time answers about pricing, availability, order status, and tracking.
Complex or sensitive issues are automatically escalated to your team. Human agents get the full conversation context so they can pick up seamlessly.
Yes — AiKon supports TikTok Shop, Shopify, WooCommerce, email, WhatsApp, and SMS. Manage all channels from one dashboard.
Yes. Start with the free tier to test the integration. Upgrade when you're ready for higher message volumes and advanced features.
Free trial — no credit card required. Connect your TikTok Shop and let AI handle buyer messages in minutes.