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Now available for Shopify & WooCommerce
Stop losing customers
to slow support.
AiKon is an AI agent that plugs into your store, learns your business, and handles customer conversations — instantly, 24/7.
Free 14-day trial · No credit card · Cancel anytime
AiKon — Shopify Chat Widget
Integrates with
ShopifyWooCommerceWhatsAppSendGridSlackDiscordStripeZapier
Capabilities
One agent. Every channel.
Total coverage.
AI Conversations
The AI reads orders, checks inventory, and processes returns in real-time. It doesn't just answer — it acts. Connected directly to your store data.
Order lookupReturnsInventory checkShipping status
Knowledge Base
Upload docs and FAQs. The AI indexes everything with vector search and answers with your exact policies.
PDF, TXT, Markdown supported
Smart Escalation
Detects frustration via sentiment analysis and routes to your team with full conversation context.
Analytics & Insights
See what customers ask, how the AI performs, and where humans step in. Sentiment tracking, resolution rates, and response times — all in one dashboard.
94%
Resolution rate
<30s
Avg. response
4.8/5
CSAT score
Team Collaboration
Roles, canned responses, internal notes, and bulk actions. Your team stays coordinated.
Multi-Channel
Chat, email, WhatsApp, and SMS — all in one unified inbox with channel routing.
Order Automation
AI cancels orders and processes refunds directly. Idempotency guards prevent duplicates.
Voice Support
Accept voice messages with automatic transcription. Audio appears inline in conversations.
A/B Testing
Test AI response strategies with traffic splitting. Track resolution rates per variant.
Marketplace
Browse and install integrations — CRM, helpdesk, analytics — with one-click setup.
Developer API
REST API with tenant-scoped keys. Webhooks for Zapier, Make, and custom integrations.
How it works
Three steps.
Fifteen minutes.
01
Connect your store
Add your Shopify or WooCommerce credentials. We sync products, orders, and customers automatically.
02
Upload knowledge
Drop in your FAQs, return policies, and product guides. The AI indexes everything for instant retrieval.
03
Go live
Paste one script tag into your storefront. The AI starts handling conversations immediately.
10x
Faster first response
24/7
Always available
90%
Auto-resolved
<2 min
Setup to first reply
Testimonials
Trusted by e-commerce
teams worldwide.
“AiKon cut our average response time from 4 hours to under 30 seconds. Our CSAT went from 3.2 to 4.7 in two months.”
Sarah Chen
Head of CX, Velvet & Vine
“We used to need 3 support agents for the night shift. Now AiKon handles 90% of after-hours tickets automatically.”
Marcus Johnson
Operations Manager, UrbanGear Co.
“The knowledge base feature is a game-changer. The AI answers with our exact policies — no hallucinations, no off-brand replies.”
Elena Rodriguez
Founder, Bloom Naturals
Newsletter
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